Practice Areas
Chris Busby advises the financial services sector on disputes and contentious regulatory issues, including mass claims, complaints, and group actions.
He is a Partner in our Financial Services Group and UK Head of our Financial Disputes and Investigations Group, which comprises around 200 lawyers.
Chris has over 25 years of experience and specializes in contentious banking and financial services work, including regulatory projects and litigation. He has experience in dealing with issues concerning a wide range of products, including unsecured and secured lending, current accounts, and savings and protection products and pensions. Chris also has wide experience in commercial lending issues, including issues concerning construction of facility agreements, security problems and professional negligence claims. He has handled various aspects of all the major financial services mis-selling and mass claims issues of the past 25 years, including the pensions review, overdraft and credit card charges, endowment mortgages, investments, interest-only mortgages, PPI, and data breach claims. Chris also advises on contentious issues concerning the Consumer Credit Act.
He has deep experience in complaint handling, the Financial Ombudsman Service and dealing with Claims Management Companies (CMCs), advising regularly on difficult areas and new trends. Chris combines advice on complaints trends with mass court claims driven by CMCs and claimant law firms, including group actions. He also has a lot of experience working with others in the financial services industry on a common interest privilege basis to tackle emerging issues.
