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Find the answers to our most frequently asked questions
Overview Is participating in research free? How do I know when to submit? Can I have an extension on the submission deadline? Is an interview essential? How are interviews conducted? Where can I find a definition of practice areas? How will confidential information in a submission be protected? Does sending a submission guarantee a ranking? Should I send separate submissions for Global and Continent-Wide sections? What are Foreign Experts and Foreign Desks? Should I send a separate submission form for Foreign Experts and Foreign Desks? How do I submit Foreign Experts and Foreign Desks submission form? I have a suggestion for a new practice area or an improvement to the Chambers guides. What should I do? When do you contact a firm’s referees? Who will contact the firm’s referees? How often will your team contact those clients suggested by a law firm? How do you reach out to referees? What questions do you ask our clients? Do you ask referees about other firms? Will you tell me which referees you have spoken to? What can I do if one of my firm’s referees says they haven’t been contacted? Can I ask my references to reach out to the researchers directly? Why is Chambers asking for Diversity statistics in the submissions? How will you use the D&I statistical information in research? Will you publish the Diversity & Inclusion information? Can I provide overall firm Diversity statistics instead? Can I use the old template? How can I ensure that I receive important updates from Chambers and Partners? Does Chambers have a research policy relating to parental leave (maternity/paternity), leave required for caring responsibilities or absence leave taken by ranked lawyers? Does Chambers have a policy on harassment or inappropriate conduct towards its employees? What is the difference between the Global Market Leaders and Global-wide rankings?

When do you contact a firm’s referees?

The research schedule lists the research period for when we will be conducting the bulk of our interviews for each category and we aim to have contacted all referees by the end of it. We generally start our referee outreach towards the beginning of the research month, although for sections that span more than one month, the process might take longer. If your referees have been put forward by different firms for different practice areas as well, there is the possibility that they will have been contacted earlier, although the researcher will make sure to ask about your firm as well. 

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