Overview How quickly after uploading referees should I expect to see their name appear in the tool? Are Research Start & End Dates indicated on the tool subject to change? Why is my referee showing as Emailed or Contacted before the research looks to have started? Can I replace or substitute referees if I want to do so? How accurate / recent are the Contact Statuses I see in the tool? Research on my section appears to have started and some referees have been Emailed, but some still show as Pending – why is this and should I be concerned? What can I do if somebody who is showing as Pending or Emailed has not received an email but should have? What happens after the Research End Date? The Different Statuses for research on Referee Management Tool – What do they mean? Referee Response Rate on Referee management tool What do the Research Start & End Dates represent? What does Contacted Status on Referee Management Tool mean? What does Pending Status on Referee Management mean? What does Emailed Status on on Referee Management Tool mean? What does Error Status on Referee Management Tool mean? What does Follow Up Status on Referee Management Tool mean? Why are some of my section in the Historic tab?
Referee Management (Paid for Product) FAQs
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How quickly after uploading referees should I expect to see their name appear in the tool? Are Research Start & End Dates indicated on the tool subject to change? Why is my referee showing as Emailed or Contacted before the research looks to have started? Can I replace or substitute referees if I want to do so? How accurate / recent are the Contact Statuses I see in the tool? Research on my section appears to have started and some referees have been Emailed, but some still show as Pending – why is this and should I be concerned? What can I do if somebody who is showing as Pending or Emailed has not received an email but should have? What happens after the Research End Date? The Different Statuses for research on Referee Management Tool – What do they mean? Referee Response Rate on Referee management tool What do the Research Start & End Dates represent? What does Contacted Status on Referee Management Tool mean? What does Pending Status on Referee Management mean? What does Emailed Status on on Referee Management Tool mean? What does Error Status on Referee Management Tool mean? What does Follow Up Status on Referee Management Tool mean? Why are some of my section in the Historic tab?Can’t find what you’re looking for?
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