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Find the answers to our most frequently asked questions
Overview Is participating in research free? How do I know when to submit? Can I have an extension on the submission deadline? Is an interview essential? How are interviews conducted? Where can I find a definition of practice areas? How will confidential information in a submission be protected? Does sending a submission guarantee a ranking? Should I send separate submissions for Global and Continent-Wide sections? What are Foreign Experts and Foreign Desks? Should I send a separate submission form for Foreign Experts and Foreign Desks? How do I submit Foreign Experts and Foreign Desks submission form? I have a suggestion for a new practice area or an improvement to the Chambers guides. What should I do? When do you contact a firm’s referees? Who will contact the firm’s referees? How often will your team contact those clients suggested by a law firm? How do you reach out to referees? What questions do you ask our clients? Do you ask referees about other firms? Will you tell me which referees you have spoken to? What can I do if one of my firm’s referees says they haven’t been contacted? Can I ask my references to reach out to the researchers directly? Why is Chambers asking for Diversity statistics in the submissions? How will you use the D&I statistical information in research? Will you publish the Diversity & Inclusion information? Can I provide overall firm Diversity statistics instead? Can I use the old template? How can I ensure that I receive important updates from Chambers and Partners? Does Chambers have a research policy relating to parental leave (maternity/paternity), leave required for caring responsibilities or absence leave taken by ranked lawyers? Does Chambers have a policy on harassment or inappropriate conduct towards its employees? What is the difference between the Global Market Leaders and Global-wide rankings?

What can I do if one of my firm’s referees says they haven’t been contacted?

We completely understand that emails get lost, accidentally deleted or caught up in spam filters, so the most important thing to do is to get in contact with the researcher assigned to the practice area and location you are submitting for (as listed on the research schedule). We’d ask that you collate the names of all the clients who haven’t heard from and their correct email addresses into one email, and send it to the researcher while research is still underway 
We will be happy to follow up, however we will do so in accordance with our own client contacting guidelines. Due to the confidentiality of our interviews, we won’t provide any additional information about whether we have tried to get back in touch with the referee or have been successful in speaking to them, however there would have to be a good reason why we would not follow up with them.

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