FAQs

​If you have difficulty receiving emails from Chambers and Partners, please check your Spam/Junk folder as the email may sit in there.  

In addition, your company may not be accepting emails from Chambers.  In that case contact your IT department to ensure successful delivery of emails from chambers.com. 

Whitelisting means allowing specific email addresses or domains to bypass spam filters, ensuring they reach your inbox. This is done by adding them to a ‘safe senders’ list. 

Each email provider has different steps for whitelisting. Below are instructions for Gmail and Outlook, but you can find guidance online for other providers. 
 

Gmail – How to whitelist emails 

To prevent emails from being marked as spam in Gmail, follow these steps: 

• Log into your Gmail account. 

• Click on the Settings icon and select See all settings. 

• Go to the Filters and Blocked Addresses tab. 

• Click Create a new filter. 

• Enter the email address or domain you want to whitelist. 

• Click Create filter to confirm. 

• Check the box next to Never send it to Spam. 

• Click Create filter again to save your settings. 

Outlook – How to whitelist emails 

• Sign in to your Outlook inbox on the web. 

• Go to Settings. 

• Click Mail, then navigate to Junk email. 

• Under Safe senders and domains, click + Add. 

• Enter the email address or domain to whitelist. 

• Save your changes.