Chambers Review
Provided by Chambers
Outsourcing - USA
What the Team is Known For
Wiggin and Dana specializes in representing US and India-based service providers in complex outsourcing transactions, with considerable strengths in contract negotiations, drafting and ongoing post-contract support. The firm facilitates BPO and ITO transactions of all kinds, with additional expertise in areas such as data privacy and artificial intelligence.
Strengths
The team have a solid grasp of the issues, and are able to deliver on time and be commercially responsive.
Notable practitioners
George Kimball is a widely read authority on outsourcing law and a seasoned, largely vendor-side deal lawyer. His history in the field of technology and outsourcing includes both in-house and professorial experience.
George is a great lawyer.
Mark Heaphy is recommended for his handling of BPO and ITO arrangements, typically on behalf of service vendors. He has experience as both an adviser to suppliers on the contracting process and a negotiator in transactions.
Mark's mastery of the issues, his negotiation skills, responsiveness and interpersonal skills set him apart.
Mark is brilliant in terms of business acumen and building relationships. He is one of the most collaborative, bright and thoughtful attorneys I have worked with.
I was impressed by how practical and realistic Mark is. He's a wonderful lawyer.
Tamia Simonis is regularly called upon to advise vendor companies on ITO and BPO deals, and associated AI and data security issues. She has experience handling both domestic and cross-border matters.