Chambers Review
Provided by Chambers
Outsourcing - USA
What the Team is Known For
Wiggin and Dana specializes in representing US and India-based service providers in complex outsourcing transactions, with considerable strengths in contract negotiations, drafting and ongoing post-contract support. The firm facilitates BPO and ITO transactions of all kinds, with additional expertise in areas such as data privacy and artificial intelligence.
Strengths
"The firm is very strong in its work on complex transactions."
"The depth of its team's knowledge is significant and material."
"Wiggin and Dana's ability to be creative in understanding and drafting complex contract language is top-notch."
Notable practitioners
George Kimball is a widely read authority on outsourcing law and a seasoned, largely vendor-side deal lawyer. His history in the field of technology and outsourcing includes both in-house and professorial experience.
"George is a great lawyer."
Mark Heaphy is recommended for his handling of BPO and ITO arrangements, typically on behalf of service vendors. He has experience as both an adviser to suppliers on the contracting process and a negotiator in transactions.
"Mark has always impressed me with his technical and negotiation skills."
"Mark is a solid lawyer with good experience in the outsourcing field."
"He understands the client position and develops a thoughtful response to resolve any issues."
Tamia Simonis is regularly called upon to advise vendor companies on ITO and BPO deals, and associated AI and data security issues. She has experience handling both domestic and cross-border matters.