Outsourcing | Global

Gibson, Dunn & Crutcher is a market-leading outsourcing firm with extensive experience developing contracts with the industry's most significant providers. It regularly undertakes high-end transactional work, with outstanding credentials in technology matters and deep expertise in negotiating international and US business process sourcing. The firm represents blue-chip clients in the pharma, financial services and hospitality sectors, as well as in the automotive industry.

Mayer Brown is a prominent name in ITO and BPO transactions and disputes, fielding a deep bench of dedicated practitioners with outstanding skills in dealing with domestic and offshore providers. They are also adept at counseling clients on cloud computing, data licensing, robotic process automation and privacy compliance. The firm is well versed in handling business transition agreements resulting from acquisitions, as well as negotiating amendments to service agreements. Its broad client base includes a number of household names in the financial services, retail, manufacturing and media sectors.

Pillsbury Winthrop Shaw Pittman has a national group of customer-side outsourcing lawyers with a focus on complex strategic transactions. Has an excellent track record in high-value ITO and BPO deals, as well as business-transformative transactions. Proficient handling offshore outsourcing mandates, in addition to its acclaimed onshore practice. Enjoys a strong reputation for its adroit handling of cybersecurity and cloud-based matters. Frequently acts for corporations with vast and sensitive data holdings, including healthcare providers, insurers and leading financial institutions.

Baker McKenzie is a high-profile practice with expertise in sophisticated BPO and ITO transactions. The firm specialises in multijurisdictional outsourcing contracts and their compliance with regulatory frameworks, alongside related strengths in international regulatory, telecom and intellectual property matters. The firm possesses a deep understanding of prevailing technology issues, such as data protection, privacy and cloud-based services. Baker McKenzie's clients are drawn from a wide range of industries, including healthcare, food and drink, IT suppliers and retail.

Morgan, Lewis & Bockius offers impressive strengths in a broad array of domestic and international outsourcings, with notable expertise in emerging technologies such as automation, AI, blockchain and cloud computing. They draw upon additional resources in areas such as privacy and employment law when advising on all stages of a transaction, including renegotiating and terminating service agreements. Morgan, Lewis & Bockius acts for a diverse client base, which includes sourcing service providers as well as financial institutions and life sciences companies.

Hunton Andrews Kurth has a proficient outsourcing practice, offering strengths across ERP implementation agreements and transactions involving SaaS, cloud-based deals, system integration agreements and facilities management. It attracts a broad client base, which includes public sector bodies and financial institutions, in addition to major retail, food and drink, and healthcare corporations. The firm offers additional strengths in ongoing contract management and compliance audits.

Kilpatrick Townsend & Stockton has a well-known outsourcing group that is able to leverage an extensive network of offices to assist clients. It drafts and negotiates commercial contracts such as strategic alliances and master service agreements in complex cloud migration and digital transformation projects. It has broad sector expertise including strength in telecommunications, healthcare and financial services spaces.

Morrison Foerster has a high-quality outsourcing team fielding expertise in cutting-edge cloud service deals and infrastructure transactions. Represents businesses at all stages of the life cycle, with particular expertise negotiating multisource deals on behalf of multinational corporations. Its diverse client base features national and international companies in the financial services, healthcare and media sectors, among others. Leverages its impressive nationwide and international talent pool to advise on major cross-border deals.

Norton Rose Fulbright offers broad capabilities in outsourcing matters from its strong Atlanta-based team. The team routinely advise on ITO and BPO transactions in a broad range of industries.

Covington & Burling offers a well-rounded practice advising across outsourcing, intellectual property and technology transactions, with a particular affinity for regulatory compliance and digital technology issues. It draws on a bench of attorneys located in key US markets and around the world. The firm is experienced in handling technology and outsourcing matters across industry sectors as varied as sports, healthcare and financial services.