Department profile
5 Paper Buildings

Consumer Law

UK Bar Guide 2026 : London (Bar)

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5 Paper Buildings

Rankings

Chambers Review

Provided by Chambers

Consumer Law - London (Bar)

Band 2

What the Team is Known For

5 Paper Buildings has tenants who are proficient in both criminal and civil consumer disputes. One client notes that: "The set has an established pedigree in consumer law and a wide range of talented barristers, many of whom both prosecute and defend in this increasingly complex and technical field.” Members are often to be found prosecuting unfair trading offences cases on behalf of regulators and local councils, but they also defend individuals against accusations of misconduct. They both prosecute and defend cases brought by regulatory bodies such as the Competition and Markets Authority, National Trading Standards, the Driver and Vehicle Standards Agency and local trading standards departments nationwide. One individual at the set recently appeared in Operation Riso, prosecuting a specialist non-therapeutic male circumciser for offences rooted in consumer fraud.

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Strengths

Provided by Chambers

  • Dale Jones is a very good clerk; he is knowledgeable and can make things happen.

    Consumer Law respondentUK Bar

  • The clerks at 5PB are a core part of its success. Their ability to identify the right counsel for the case is exceptional and is clearly respected by their professional clients.

    Consumer Law respondentUK Bar

  • The affable Dale Jones sets unrelentingly high standards of service and responsiveness.

    Consumer Law respondentUK Bar

Notable Practitioners

Provided by Chambers

  • Miles Bennett
    Miles Bennett

    Miles Bennett

    Miles Bennett enjoys an excellent reputation as one of the top juniors in the area of consumer law. He regularly acts for both prosecution and defence, and has significant experience of working on product safety, consumer protection and unfair trading cases. His clients include prosecuting authorities and organisations, as well as individuals and businesses. His consumer law practice is supported by his expertise in trade mark, copyright and health and safety law.

    • His commitment to a case is second to none, and he is very client-focused.

      Consumer Law respondentUK Bar

    • Very quick on his feet, incredibly well prepared and very appealing to a jury. He is very knowledgeable of the law and is a heavyweight player for consumer protection cases with a technical element.

      Consumer Law respondentUK Bar

    • A true leader in consumer law who combines passion with subject knowledge to produce superior courtroom advocacy. He reads the court and judges like no other and wins the hearts and minds of juries.

      Consumer Law respondentUK Bar

    • Miles is a go-to barrister for us when dealing with individuals in distress. He is very experienced and someone who gets into the detail and really fights on the client's behalf.

      Consumer Law respondentUK Bar
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  • Ben Douglas-Jones
    Ben Douglas-Jones

    Ben Douglas-Jones

    Ben Douglas-Jones KC defends businesses and professionals against consumer-related claims and prosecutes on behalf of private entities, local authorities and the MHRA. His work takes in environment and health and safety cases, as well as trade mark and copyright matters.

    • He is incredibly well regarded by judges and someone to use for significant cases. He is astonishingly good and very much in demand.

      Consumer Law respondentUK Bar

    • Ben is a fearsome opponent and a worthy defence advocate.

      Consumer Law respondentUK Bar
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  • Carolina Bracken
    Carolina Bracken

    Carolina Bracken

    Carolina Bracken is adept at assisting clients on a range of consumer law issues. She has extensive experience of acting for trading standards departments.

    • Her witness handling is impressive and she is an effective advocate. She has a friendly style and is very easy to like.

      Consumer Law respondentUK Bar

    • Carolina is very communicative and thorough in her work.

      Consumer Law respondentUK Bar
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  • Charlene Sumnall
    Charlene Sumnall

    Charlene Sumnall

    Charlene Sumnall both prosecutes and defends consumer law cases in all levels of tribunals, including the Court of Appeal. Her clients include local authorities, prosecution agencies, companies, directors and individuals. She is an expert in everything from trading standards and fraudulent trading to copyright infringement. Sumnall is a co-author of the Blackstone's Guide to the Consumer Rights Act 2015.

    • Charlene is an excellent advocate. She's an amazing all-rounder with an ability to gain the trust and confidence of a client almost immediately.

      Consumer Law respondentUK Bar
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Ranked Barristers at 5 Paper Buildings (4)

London (Bar)

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