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+1 203 498 4400Provided by Wiggin and Dana LLP
Wiggin and Dana's nationally recognized Outsourcing and Technology Practice Group serves global suppliers of business process, information technology, and other outsourced services. Our lawyers offer savvy, practical counsel and exemplary service at reasonable cost.
Few outside firms can match our depth of experience. Fewer still focus on suppliers, helping them to win good business, manage change and meet performance and compliance obligations. We know the market, the players (including leading intermediaries) and the interplay among service offerings, contract terms, revenues, risks and margins. We understand the challenges suppliers face and help our clients' sales and delivery teams to build enduring, successful relationships with their customers.
In collaboration with the Privacy and Information Security Group and our clients' security professionals, we help clients to comply with privacy and data security laws, manage and mitigate security risks, and respond to incidents in order to minimize potential exposure while preserving business relationships, reputations and goodwill.
Our transactional team helps global suppliers structure, negotiate, and document the full range of onshore, offshore and near-shore transactions, from initial pursuit through post-contract support and re-negotiation.
Provided by Chambers
Wiggin and Dana specializes in representing US and India-based service providers in complex outsourcing transactions, with considerable strengths in contract negotiations, drafting and ongoing post-contract support. The firm facilitates BPO and ITO transactions of all kinds, with additional expertise in areas such as data privacy and artificial intelligence.
Provided by Chambers
"The firm is very strong in its work on complex transactions."
"The depth of its team's knowledge is significant and material."
"Wiggin and Dana's ability to be creative in understanding and drafting complex contract language is top-notch."
"The firm is very strong in its work on complex transactions."
"The depth of its team's knowledge is significant and material."
"Wiggin and Dana's ability to be creative in understanding and drafting complex contract language is top-notch."
Provided by Chambers
George Kimball is a widely read authority on outsourcing law and a seasoned, largely vendor-side deal lawyer. His history in the field of technology and outsourcing includes both in-house and professorial experience.
"George is a great lawyer."
Mark Heaphy is recommended for his handling of BPO and ITO arrangements, typically on behalf of service vendors. He has experience as both an adviser to suppliers on the contracting process and a negotiator in transactions.
"Mark has always impressed me with his technical and negotiation skills."
"Mark is a solid lawyer with good experience in the outsourcing field."
"He understands the client position and develops a thoughtful response to resolve any issues."
Tamia Simonis is regularly called upon to advise vendor companies on ITO and BPO deals, and associated AI and data security issues. She has experience handling both domestic and cross-border matters.
Provided by Wiggin and Dana LLP
Bioinformatics
Biotechnology
Consumer Products
Energy
Financial Services
Foods
Health Care
Hospitality
Insurance
Pharmaceuticals
Retail
Telecommunications