Outsourcing | USA

Gibson, Dunn & Crutcher is a market-leading outsourcing firm with extensive experience developing contracts with the industry's most significant providers. It regularly undertakes high-end transactional work, with outstanding credentials in technology matters and deep expertise in negotiating international and US business process sourcing. The firm represents blue-chip clients in the pharma, financial services and hospitality sectors, as well as in the automotive industry.

Mayer Brown is a prominent name in ITO and BPO transactions and disputes, fielding a deep bench of dedicated practitioners with outstanding skills in dealing with domestic and offshore providers. They are also adept at counseling clients on cloud computing, data licensing, robotic process automation and privacy compliance. The firm is well versed in handling business transition agreements resulting from acquisitions, as well as negotiating amendments to service agreements. Its broad client base includes a number of household names in the financial services, retail, manufacturing and media sectors.

McDermott Will & Emery has a dedicated bench of expert outsourcing attorneys, regularly negotiating and structuring BPO arrangements and complex IT transactions. Also active handling tech and outsourcing-related issues resulting from M&A and private equity transactions. Acts for a range of leading outsourcing providers and major corporate clients, including in the pharmaceutical, healthcare and TMT sectors. Held in particularly high regard for its strengths in cloud computing work.

Pillsbury Winthrop Shaw Pittman has a national group of customer-side outsourcing lawyers with a focus on complex strategic transactions. Has an excellent track record in high-value ITO and BPO deals, as well as business-transformative transactions. Proficient handling offshore outsourcing mandates, in addition to its acclaimed onshore practice. Enjoys a strong reputation for its adroit handling of cybersecurity and cloud-based matters. Frequently acts for corporations with vast and sensitive data holdings, including healthcare providers, insurers and leading financial institutions.

Baker McKenzie is a high-profile practice with expertise in sophisticated BPO and ITO transactions. The firm specialises in multijurisdictional outsourcing contracts and their compliance with regulatory frameworks, alongside related strengths in international regulatory, telecom and intellectual property matters. The firm possesses a deep understanding of prevailing technology issues, such as data protection, privacy and cloud-based services. Baker McKenzie's clients are drawn from a wide range of industries, including healthcare, food and drink, IT suppliers and retail.

DLA Piper is an international practice which leverages the firm's extensive global network to provide a wide range of assistance with cross-border outsourcing projects and broader technology deals. It fields a deep bench of attorneys with customer and supplier-side experience, spanning both BPO and ITO arrangements. The firm provides quality representation for technology-focused venture capital funds during multiple rounds of high-value seed investments. Maintains an impressive profile, with a broad client base including insurance and technology companies, major retailers and telecom providers.

Loeb & Loeb offers broad-based transactional expertise, which includes a notable focus on technology-enabled and cloud computing deals. They work on behalf of a diverse roster of clients, including healthcare providers, insurers, financial services institutions and retailers. Loeb & Loeb incorporates the strength of its wider media and technology group to provide clients with related strengths in areas including privacy and data security, advertising and emerging media platforms.

Morgan, Lewis & Bockius offers impressive strengths in a broad array of domestic and international outsourcings, with notable expertise in emerging technologies such as automation, AI, blockchain and cloud computing. They draw upon additional resources in areas such as privacy and employment law when advising on all stages of a transaction, including renegotiating and terminating service agreements. Morgan, Lewis & Bockius acts for a diverse client base, which includes sourcing service providers as well as financial institutions and life sciences companies.

Hunton Andrews Kurth has a proficient outsourcing practice, offering strengths across ERP implementation agreements and transactions involving SaaS, cloud-based deals, system integration agreements and facilities management. It attracts a broad client base, which includes public sector bodies and financial institutions, in addition to major retail, food and drink, and healthcare corporations. The firm offers additional strengths in ongoing contract management and compliance audits.

Kilpatrick Townsend & Stockton has a well-known outsourcing group that is able to leverage an extensive network of offices to assist clients. It drafts and negotiates commercial contracts such as strategic alliances and master service agreements in complex cloud migration and digital transformation projects. It has broad sector expertise including strength in telecommunications, healthcare and financial services spaces.

Kirkland & Ellis' technology and outsourcing group comes highly recommended because of a strong background in complex IP and transactional matters. The firm acts for clients such as energy and healthcare companies on a range of domestic and cross-border IT and BPO deals, including digital transformations, strategic service arrangements and revenue cycle management. Kirkland and Ellis leverages broad corporate and capital markets expertise to represent high-value M&A and private equity investments in the technology field. The group is further skilled in negotiating and drafting strategic collaborations and license agreements.

Morrison Foerster has a high-quality outsourcing team fielding expertise in cutting-edge cloud service deals and infrastructure transactions. Represents businesses at all stages of the life cycle, with particular expertise negotiating multisource deals on behalf of multinational corporations. Its diverse client base features national and international companies in the financial services, healthcare and media sectors, among others. Leverages its impressive nationwide and international talent pool to advise on major cross-border deals.

Norton Rose Fulbright offers broad capabilities in outsourcing matters from its strong Atlanta-based team. The team routinely advise on ITO and BPO transactions in a broad range of industries.

Wiggin and Dana specializes in representing US and India-based service providers in complex outsourcing transactions, with considerable strengths in contract negotiations, drafting and ongoing post-contract support. The firm facilitates BPO and ITO transactions of all kinds, with additional expertise in areas such as data privacy and artificial intelligence.

Covington & Burling offers a well-rounded practice advising across outsourcing, intellectual property and technology transactions, with a particular affinity for regulatory compliance and digital technology issues. It draws on a bench of attorneys located in key US markets and around the world. The firm is experienced in handling technology and outsourcing matters across industry sectors as varied as sports, healthcare and financial services.

Nelson Mullins Riley & Scarborough has a growing practice in the areas of technology, outsourcing, privacy and procurement, with experience in advising on significant changes to clients' internal technology and outsourcing systems. It is particularly noted for their bench strength in the New York and Southeastern legal markets. Clients include international businesses across sectors such as retail, energy and financial services.