Band 1
Provided by Eileen Carroll KC
International facilitation projects
Employment and Workplace
ICT
Partnership and Shareholder
Fraudulent and negligent misrepresentation
Construction
Energy and Natural Resources sector
IT - Health sector and patient records
Assets in educational sector
International disputes
Technology
Trademark infringement
Patent infringement
Pension schemes
Issues in hedge funds and foreign exchange
Trademark breaches in high profile gaming industries
Infrastructure in water industry
Land and property disputes
Liquidation
IP rights
Private equity and insurance
Professional negligence
Tax claims
Regulatory
Shipping
Sports
Transport
Trusts and International High Net-Worth Family Business Disputes
Eileen is the co-founder of CEDR and recognised as one of the pioneers of mediation techniques in the U.K. In 2013 Eileen was awarded Queen’s Counsel Honoris Causa by the Ministry of Justice. Eileen began her career in the international chemical industry before becoming a partner in the city law firm Turner Kenneth Brown (now CMS). In over 20 years of practice Eileen worked with multinational corporations and a number of celebrity clients based in Europe, the Far East, India and the United States. She spent 10 years working with North American clients and worked in San Francisco with Thelen Reid Priest before returning to the U.K. to spearhead the creation of CEDR.
Eileen is the Visiting Professor of Practice at Newcastle Law School (2021 – 2023) and co-author, with Dr Karl Mackie CBE of two books: “International Mediation: Breaking Business Deadlock (third edition, 2016)” and more recently, “The Mediator’s Tale: The CEDR Story of Better Conflicts” (Bloomsbury, 2021).
Eileen is the co-founder of CEDR and recognised as one of the pioneers of mediation techniques in the U.K. In 2013 Eileen was awarded Queen’s Counsel Honoris Causa by the Ministry of Justice for her “outstanding career as a commercial mediator and her unique contribution in establishing mediation in civil justice systems over the last two decades”.
Eileen began her career in the international chemical industry before becoming a partner in the city law firm Turner Kenneth Brown (now CMS). In over 20 years of practice Eileen worked with multinational corporations and a number of celebrity clients based in Europe, the Far East, India and the United States. She spent 10 years working with North American clients and worked in San Francisco with Thelen Reid Priest before returning to the U.K. to spearhead the creation of CEDR.
Eileen holds a Coaching Qualification from Henley Management College and has provided coaching to senior executives from a range of industries. Eileen was involved in the design of the CEDR Advanced Negotiation Course and has been asked on several occasions to advise clients on preparing for complex negotiations and has chaired and facilitated a number of complex negotiations. She has also been engaged by multi-nationals to advise on Conflict Management to their senior Executive teams in both the advertising and media industries.
One of Eileen’s most notable strengths is her ability to relate to a wide range of individuals and to build almost instant personal rapport with the parties and gain their trust. Her approach is both facilitative and evaluative and although she believes you have to gain co-operation and trust, a mediator should not shrink from helping the parties re-evaluate their options and strenuous reality testing may be a necessary part of the process.
“She manages an excellent balance between gaining the clients’ trust and raises issues for their consideration.” Partner, City Law Firm
She is very numerate and will crunch through the numbers and make sense of otherwise complex materials. She is highly intuitive and sensitive and never loses sight of the parties’ own responsibility to decide whether to settle. She is respected for her confidence and strength and has impressed parties with her “judicious use of toughness” to help bridge that last gap while maintaining their trust.
Clients also appreciate the time she has taken to read into complex material and use the knowledge to shape a meaningful process.
“She does not have one style, she is very adaptable and shifts attitude and tactics quickly – she has a real ability to focus on the result. She has the absolute right balance of tough and soft.”
Public Platforms
Invited to speak at many international events, including Fordham University, Harvard Business School, OECD, World Bank and has made guest appearances on various Radio 4 programmes.
Author of many articles on ADR and has spoken on numerous platforms in Europe and North America.
Guest speaker at Harvard Law School and Harvard Negotiation Project – October 2017.
Court of Appeal
Railway Industry Disputes Panel
CPR Institute Panel of Distinguished Neutrals (New York)
Singapore International Mediation Centre
Vienna International Arbitration Centre
The China International Economic and Trade Arbitration Commission (CIETAC)
Abu Dhabi (ADGM) Investor State Mediators Panel
Visiting Professor of Practice, Newcastle Law School, September 2021 – September 2023
Member of the Advisory panel of the Conflict Analysis Research Centre (CARC) at the University of Kent.
Member of the Council of Distinguished Advisors of the Straus Institute for Dispute Resolution at Pepperdine University, California.
Chair of Mary Parker Follett Group of International Female Mediators.
Former Governor of Surbiton High School, London.
Co-author of “The Mediator’s Tale: The CEDR Story of Better Conflicts” (Bloomsbury, 2021).
Co-author of “International Mediation – Breaking Business Deadlock” (Bloomsbury, 2016).
Contributor to Butterworth’s’ Mediators on Mediation (Tottel, 2005).
Contributed to ‘Stories Mediators Tell’ World Edition (2017), Lela Love & Glen Parker.
Author of many articles on ADR and has spoken on numerous platforms in Europe and North America.
English
UK
EU
Provided by Chambers
Eileen Carroll KC of CEDR Chambers maintains a foremost reputation as a commercial dispute mediator. She acts in complex, high-value cases involving both private and public sector clients in matters across the world.
Provided by Chambers
Eileen is fantastic. She is very no-nonsense and is good at working with clients.
She's a first-class mediator. She's absolutely excellent.
Eileen is fantastic. She is very no-nonsense and is good at working with clients.
She's a first-class mediator. She's absolutely excellent.