FAQs

Find the answers to our most frequently asked questions
Overview Online Submissions: What is Online Submissions? Online Submissions: Do I have to use Online Submissions to submit? Online Submissions: Will choosing One Submission method over another have any impact on the rankings? Online Submissions: Will choosing One Submission method over another have any impact on the rankings? Online Submissions: How can I access the new Online Submissions platform? Online Submissions: How was the online submissions platform tested? Online Submissions: Will a submission created using the online submissions platform look different to the research team when compared to an old submission template document? Online Submissions: I already started my submission, should I switch to the new online submissions platform? Online Submissions: How do users find the new online submissions platform? Online Submissions: How do I create a submission in the online submissions platform? Online Submissions: What if the department I am submitting for is spread across multiple offices? Which one should I select? Online Submissions: Do I need to select both a jurisdiction and a region? Online Submissions: What should I do if I can’t find a practice area that looks right for me? Online Submissions: Who should be the contact for arranging interviews on my submission? Online Submissions: What does the Current Submissions tab show? Online Submissions: What do the different statuses mean in the Current Submissions tab? Online Submissions: How do I see the submission deadlines in the online submissions platform? Online Submissions: What does the Historic Submissions tab show? Online Submissions: What do the different statuses mean in the Historic Submissions tab? Online Submissions: How far in the past will historic submissions show? Online Submissions: I have been submitting to Chambers for the past 2 years – why can’t I see any historic submissions? Online Submissions: What is a nominee? Online Submissions: Who can be a nominee (is it just partners?) Online Submissions: What is a work highlight and why to provide them? Online Submissions: What is the difference between publishable and confidential matters and how do I select the right option? What are matter type and primary industry on Online submissions? What should I do if I am unsure what matter type to select for my work highlight? What does it mean when I am told there is a low chance of success for my referee on Online Submissions? What should I do about this or who can I ask for help? How do I link a referee to a nominee or work highlight on Online submissions? Why would I do this? Can one referee be linked to multiple nominees or work highlights? What is market feedback on Online Submissions and how is it used? Why should I provide it? When should I submit and what do I need to feel certain of before clicking submit the Online submissions? Can I save content to review later, before I submit? What happens after I submit? Can I still make edits and until when can I do this? Can I submit an incomplete submission and add more later?

What does it mean when I am told there is a low chance of success for my referee on Online Submissions? What should I do about this or who can I ask for help?

When adding referees in the online submissions hub, on entering your referee’s email address, you may see a message appear to tell you that we have a low chance of contacting this referee.  
If you see this message, it means the person you are putting forward has previously told Chambers they wish to opt out of receiving future communication from us. Our chances of making contact with a person who has opted out are lower.  
If this should happen, you are welcome to put forward a different referee if you are able to. However, if you have asked this referee if they are happy to participate in our research on your behalf and they have confirmed that they are happy to do so, you can also forward the referee’s written confirmation to our customer success team at [email protected], and they can update our records so your referee can be included in our referee emails. 

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