About Trust and Legitimacy
Is this website secure? The inconsistent design is making me unsure if I'm in the right place.
We completely understand the concern. The site is fully secure - you can verify this by checking for the padlock icon in your browser's address bar. The mixed appearance is simply a result of our phased website update and will be resolved by October.
I’m in My Account and the pages looks different to the website - has my account been compromised?
No - your account is safe. The different appearance is due to our phased website redesign, where some pages have been updated to our new look whilst others are still to follow. If you're ever unsure, check that the URL shows the padlock symbol.
Are both the old and new branded pages officially part of the same company?
Yes, both are us. You may notice a mix of old and new branding as we work through our phased website update. All pages are part of the same site and are fully secure.
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