Consumer Law
Brazil Guide 2024 : Brazil
Band 2
Email address
[email protected]Contact number
+55 11 5086 5000About
Provided by TozziniFreire Advogados
Since the enactment of the Brazilian Consumer Protection Code, which modernized the country’s body of law governing consumer rights, our Consumer Affairs practice has worked extensively to counsel clients on compliance with consumer rights legislation and represent them in related litigation.
Our Consumer Affairs practice is fully qualified to advise on guidance and regulations issued by the Bureau of Consumer Protection (Procon), enforcement actions initiated by the Public Ministry, and company training programs using consumer services (SAC) staff.
Our professionals have broad experience structuring and reviewing contracts involving consumer relations and regularly provide counsel on advertising campaigns to ensure that the means of supplying product and service information are in accordance with the law.
With extensive litigation experience, our professionals are qualified to assist clients in all stages of litigation, including filing lawsuits, drafting defenses and appeals, and appearing before Procon, Consumer Protection Offices, the Public Ministry, Small Claims Courts, and the Ordinary Court System.
Chambers Review
TozziniFreire Advogados has an experienced department within a full-service firm renowned for its broad spectrum of work in the consumer field. The team is frequently retained by national and foreign companies in the telecommunications, retail, automotive and technology industries. The firm enjoys a solid reputation for handling lawsuits, class actions and administrative proceedings before PROCON and SENACON. It is also often involved in mandates concerning defective products, recall campaigns and online sales.
Work Highlights
- TozziniFreire represents Facebook Brasil in a class action and a civil investigation filed by the Santa Catarina Public Prosecutor's Office (MPSC), seeking to limit the sale and advertising of certain medicines on Facebook and Instagram.
Strengths
Provided by Chambers
"They produce excellent strategic analyses of consumer law. We learn a lot with them."
"Excellent law firm that handles a variety of demands across multiple domains to deliver the required solutions."
"They produce excellent strategic analyses of consumer law. We learn a lot with them."
"Excellent law firm that handles a variety of demands across multiple domains to deliver the required solutions."
Notable Practitioners
Patrícia Helena Marta Martins is an active player within consumer law, handling complex recalls, product liability and data protection. Martins is regularly instructed to represent clients from the technology, pharmaceutical and travel industries in judicial and administrative proceedings.
"Her level of professionalism is exceptional."
"She is sensible, objective, and pragmatic. She handles a variety of cases and pays close attention to detail."
Partner Luíz Virgílio Manente is particularly recognised for his work in sophisticated public civil actions and class actions, as well as in strategic administrative proceedings before PROCON. He frequently instructs high-profile clients in the telecommunication and technology sectors.
"Luíz Virgílio Manente is a very tenacious attorney and a great partner."
"Luíz Virgílio Manente is always reachable."
Ranked Lawyers at
TozziniFreire Advogados
Brazil
Members
Provided by TozziniFreire Advogados
Bruna Borghi Tomé
Luciana Bazan
Head of Department
Head of Department