About

Provided by Serur Advogados

The Consumer Law practice at Serur Advogados stands out for its highly specialised approach to the strategic management of litigation, particularly in sectors that demand technical precision and in-depth market knowledge. The team advises and represents financial institutions, retailers, marketplaces, intermediary platforms, and other businesses, combining legal expertise with tailored, results-driven strategies.

The practice is widely recognised for its strong performance in the financial and retail sectors, with notable experience in defending financial institutions in banking-related disputes and supporting retailers and platforms in complex consumer claims. Its work focuses on risk mitigation, robust defence, and the development of innovative legal solutions to address high-volume and high-impact challenges.

In addition to litigation, the team offers consultancy on consumer protection laws, helping clients ensure regulatory compliance across advertising, e-commerce, after-sales service, and customer relations. It also represents clients before consumer authorities such as PROCONs, always seeking to align legal strategy with business objectives.

With deep knowledge of highly regulated markets, the Consumer Law practice delivers solutions that safeguard reputation, ensure operational continuity, and add real value to clients’ business.

Chambers Review

Provided by Chambers

Consumer Law: North East - Brazil

2
Band 2

What the Team is Known For

Serur Advogadosis a Recife-based full-service law with noteworthy presence in the consumer law market in the North East. It often represents clients of the banking and retail sectors in both strategic and mass litigation matters.

Strengths

Provided by Chambers

Members

Provided by Serur Advogados

Feliciano Moura

Felipe Caon

Mariana Ferreira

Paulo Lucena

Tenylle Queiroga