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What the team is known for National group of customer-side outsourcing lawyers with a focus on complex strategic transactions. Has an excellent track record in high-value ITO and BPO deals, as well as business-transformative transactions. Proficient handling offshore outsourcing mandates, in addition to its acclaimed onshore practice. Enjoys a strong reputation for its adroit handling of cybersecurity and cloud-based matters. Frequently acts for corporations with vast and sensitive data holdings, including healthcare providers, insurers and leading financial institutions.
Strengths A client says: "Several things make them high-caliber. They're extremely responsive, their work is of high quality and they give really practical advice that considers the needs of our business."
A client notes: "They provide excellent services and they're highly skilled, personable and pragmatic."
Work highlights Advised Xerox on its $1.3 million BPO with HCL, a provider of technology solutions and IT consultancy services.
Aaron Oser has "background and expertise in IT and is a strategic negotiator," according to a client.Recent experience has included ambitious sourcing projects on behalf of government agencies and leading financial institutions.
James Alberg "is one of the deans of outsourcing, a tough negotiator who commands the respect of major corporate clients," according to one market source. He has many blue-chip clients in the healthcare and financial services industries, and is particularly sought after for strategic BPO deals and cloud service agreements.