About
Provided by Barroso Fontelles, Barcellos, Mendonça & Associados
BFBM Advogados is a law firm with outstanding expertise in Consumer Law. We act on the side of companies and create defences of significant theses, avoiding precedents that could become an open gate for repetitive cases.
Over 2024, BFBM has participated in discussions of significant relevance to the consumer market, of which we highlight the accessibility rules in agencies for the physically disabled, streamlining documentary requirements for refugees seeking to open bank accounts, and improvement the availability of banking information for riverside communities in the Amazon.
BFBM also set up a specialized team, led by partners Rafael Barroso Fontelles and Renato Faig Rocha, to assist BTG Pactual, the largest investment bank in Latin America, reaching highly significant results within the first months of the operation, culminating in a 200% increase in operations compared to the beginning of the year 2023.
Our partners also participated in the preparation of an agreement concerning payroll loans, a banking product that currently concentrates the focus on new demands in Brazil. Retained by C6 Bank, the official consumer protection agency and the Judiciary, an agreement was reached to provide heightened security to banking operations. Additionally, it holds the potential to address the majority of litigations that have arisen on this matter. Following our involvement, our client noticed a remarkable 90% reduction in registered complaints on the product.