Provided by Barroso Fontelles, Barcellos, Mendonça & Associados
BFBM Advogados is a law firm with outstanding expertise in Consumer Law. We act on the side of companies and create defences of significant theses, avoiding precedents that could become an open gate for repetitive cases.
Over 2024, BFBM has participated in discussions of significant relevance to the consumer market, of which we highlight the accessibility rules in agencies for the physically disabled, streamlining documentary requirements for refugees seeking to open bank accounts, and improvement the availability of banking information for riverside communities in the Amazon.
BFBM also set up a specialized team, led by partners Rafael Barroso Fontelles and Renato Faig Rocha, to assist BTG Pactual, the largest investment bank in Latin America, reaching highly significant results within the first months of the operation, culminating in a 200% increase in operations compared to the beginning of the year 2023.
Our partners also participated in the preparation of an agreement concerning payroll loans, a banking product that currently concentrates the focus on new demands in Brazil. Retained by C6 Bank, the official consumer protection agency and the Judiciary, an agreement was reached to provide heightened security to banking operations. Additionally, it holds the potential to address the majority of litigations that have arisen on this matter. Following our involvement, our client noticed a remarkable 90% reduction in registered complaints on the product.
Provided by Chambers
Barroso Fontelles, Barcellos, Mendonça & Associados shows strong involvement across consumer law matters and is particularly praised for its performance before the higher courts, where it leverages its broader litigation practice to craft tailored strategies for major clients.
Barroso Fontelles, Barcellos, Mendonça & Associados represented Telefônica Brasil in a public‑interest lawsuit filed by the Rio Grande do Sul Attorney General’s Office, which challenges the company’s voice and data services by alleging that coverage in certain regions fell short of what consumers originally contracted.
Provided by Chambers
Their work stands out for its depth and precision. Few law firms match the level of detail that Barroso Fontelles, Barcellos, Mendonça & Associados brings. They show a thorough understanding of the case record and engage thoughtfully with the information we provide, delivering excellent case analysis and some of the best client service we receive.
Barroso Fontelles, Barcellos, Mendonça & Associados works on our most strategic, high‑value projects, including a major case in which the law firm proved exceptionally competent, conciliatory, strategic and tireless in pursuing a solution.
Their work stands out for its depth and precision. Few law firms match the level of detail that Barroso Fontelles, Barcellos, Mendonça & Associados brings. They show a thorough understanding of the case record and engage thoughtfully with the information we provide, delivering excellent case analysis and some of the best client service we receive.
Barroso Fontelles, Barcellos, Mendonça & Associados works on our most strategic, high‑value projects, including a major case in which the law firm proved exceptionally competent, conciliatory, strategic and tireless in pursuing a solution.
Provided by Chambers
Rafael Barroso Fontelles is widely recognised for his leading work in consumer‑related disputes within the financial services sector. He represents major market players in high‑stakes cases nationwide, including frequent appearances before Brazil’s High Courts.
Rafael Barroso Fontelles stands out for his rare combination of technical depth and insight. He handles complex matters with precision and communicates clearly and effectively with clients and courts.
Provided by Barroso Fontelles, Barcellos, Mendonça & Associados
Fabio Rodrigues Juliano
Konstantinos Andreopoulos
Head of Department
Renato Faig da Rocha
Head of Department
Provided by Barroso Fontelles, Barcellos, Mendonça & Associados
Banco Pan
Banrisul
Boa Vista SCPC
Companhia Dias de Souza
Eletrobrás
Hospital Santa Cruz
OLIVEIRA TRUST DISTRIBUIDORA DE TÍTULOS E VALORES MOBILIÁRIO
Quod
SPC Brasil
Provided by Barroso Fontelles, Barcellos, Mendonça & Associados
Banking
Home Security
Technology
Telecom