This does not necessarily indicate failure, more a signal of where adoption may currently be stalled – and where firms may be overestimating progress.
A broad range of experiences
Looking beyond the averages reveals an additional layer. The spread of associate responses varies significantly by theme.
Looking specifically at training satisfaction, we found the widest interquartile range in the entire dataset (1.22), indicating a much larger gap between firms at the top and bottom of the market than headline averages suggest. In contrast, confidence scores are far more tightly grouped.
That imbalance raises a question the report explores in detail – why do some firms generate far stronger outcomes from similar levels of AI activity?
A small group is blazing a trail
Hidden within the wider dataset is a small group of firms that consistently perform well across all AI‑related measures. Only 12 of the 64 firms analysed occupy the top quartile simultaneously for associate confidence, training satisfaction and leadership embrace.
This group is not defined by any single tool or platform. What differentiates them – and why that matters – is one of the central themes addressed in the full report.
Why AI in law is becoming an internal story
The associate experience suggests that AI in law cannot be understood purely as a technology rollout. Instead, it reflects deeper choices about training, leadership behaviour and how change is modelled day to day.
The report connects these AI signals with broader aspects of the associate experience, hinting that firms getting AI right may also be getting other fundamentals right at the same time. The overlap is suggestive rather than definitive – but difficult to ignore.
Outlook: Quiet signals of change
AI in law firms is still at a formative stage. Associates are encountering new tools, new expectations and new ways of working – often without a settled sense of what “good” looks like yet.
These early patterns suggest that differentiation is beginning quietly, inside firms rather than in public announcements. As AI use matures, those internal signals are likely to become far more visible.
Key takeaways
AI activity is now widespread across top US law firms
Training and leadership scores outpace associate confidence
Training experiences vary far more between firms than confidence does
Only a small subset of firms performs strongly across all AI measures
Associate experience offers early insight into future AI outcomes