Chairman: Mark Qualter, CEO, Managed Services, Ganesh Natarajan, President, Managed Services
Number of employees: 4,200
Languages:Arabic, Cantonese, Dutch, English, French, German, Hindi, Italian, Mandarin, Polish, Punjabi, Russian, Spanish, Urdu, Multiple Indian Languages
Overview & History:
In 2001, two attorneys from global law firms and two engineers from Silicon Valley decided to start upon an uncharted path that would grow the legal services industry to a global scale. The founders felt strongly that the law firm business model rewarded inefficiency and below optimal outcomes to clients. Therefore, Mindcrest was founded on the belief that subject matter expertise, project management, technology, and innovative service delivery will transform the legal services industry. As the first legal services company, Mindcrest has been an Alternative Legal Services Provider (ALSP) services for 19 years, with deep subject matter expertise and many decades of combined legal experience in compliance, contracts management, legal analytics, and litigation and investigations. The firm’s legal skills are enhanced by strong project management, people management, metrics and analytics, and the appropriate use of technology to deliver stellar results. Some of Mindcrest’s client relationships with leading global corporations and law firms span over a decade, which is the longest in the industry. The firm’s ‘One Team’ approach has allowed it to serve as a collaborative and trusted extension of their client teams. In 2020, Mindcrest was acquired by DWF, thus becoming DWF Mindcrest. DWF is a global legal business providing complex, managed and connected services, operating from 33 key locations with approximately 4,300 people. As a result, DWF Mindcrest offers the entire range of ALSP services from multiple delivery centers in North America, Europe and Asia/Pacific.
DWF Mindcrest’s four practice areas—compliance, contracts management, legal analytics, and litigation and investigations cover the full breadth of alternative legal services. Compliance Companies face increasing compliance risks. Heightened regulatory activity with substantial fines and penalties for compliance failures can overwhelm organisations. By leveraging resources and technology, DWF Mindcrest has successfully delivered compliance solutions while demonstrating return on investment. The firm’s ability to structure, review, and analyse large volumes of information creates effective problem-solving for even the most demanding compliance challenges.
Contracts are the lifeblood of a business; an average Fortune 2000 company has tens of thousands of active contracts. Many struggle to manage contract performance across geographically dispersed locations, fragmented databases, and a combination of stakeholders with varying needs. Conventional strategies of managing contracts have led to regulatory penalties, missed deadlines, missed benefits, maverick pricing, and transaction errors. DWF Mindcrest’s contracting solutions help you manage contract risk, close more deals, improve decision-making using accurate contract data, and reduce costs.
DWF Mindcrest converts legal data into valuable information for attorneys and business professionals by researching, tracking, analysing, and summarising legal content, including case law, legislation, regulations, and other legal filings, both domestic and international. For more than a decade, DWF Mindcrest has been the indispensable resource upon which their clients have depended to distill all of this legal information, demonstrating the quality and value of their solutions.
Litigation & Investigations:
Companies who encounter litigation challenges require a reliable eDiscovery solution. With over 19 years of experience on some of the largest and most complex eDiscovery projects, the specialized teams combined with the best of technology and proprietary processes deliver cost-effective managed review solutions and thus earned the trust of their clients.
“What Makes DWF Mindcrest Different?”
The DWF Mindcrest Method:
Over the last 19 years, DWF Mindcrest has developed its unique methodology for project management, providing transparency, quality assurance, technology utilisation, and delivering actionable metrics. Within the DWF Mindcrest Method, each one of their seasoned lawyers makes ‘Quality First’ their guiding principle, and thus all take pride in producing exemplary work and excellent client service using tested and proven QA and QC methodologies.
mTech is DWF Mindcrest’s two-pronged approach to technology: one side involves a team that routinely tests leading industry technologies, evaluates them based on a robust set of criteria, and ensures that DWF Mindcrest’s recommendations are suitable solutions for each client’s specific needs; the other is an agile workflow management application which allows DWF Mindcrest to track KPIs, which are customisable for each client to use as their own workflow platform.
DWF Mindcrest University:
DWF Mindcrest University is the preeminent training program in the industry, as it offers onboarding and ongoing training with over 100 courses on substantive legal issues to courses on leadership, project management, and technology. It fosters an environment of continuous learning to ensure that training has residual long-term effects in work efficiency. DWF Mindcrest provides customised learning options for each distinct training instance as an investment in the development and empowerment of a client’s workforce. Training materials developed by DWF Mindcrest University are designed are thoroughly understood by the client’s team and continuously implemented to fit their project management needs.
Kristina Postrero | Director of Marketing
Tel: +1 312 467 9744
Mobile: +1 312 919 0693
Email: [email protected]