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What the team is known for An experienced team of litigators operating from Auckland and Christchurch. Noted for its work in resolving earthquake and natural disaster claims for commercial and domestic firms and its substantial expertise advising estate agents and financial advisers on professional indemnity matters and fraud claims. Also offers extensive experience in fraud, health and life and travel claims.
Strengths One highly satisfied client identifies several key advantages to using this team: "First and foremost, they understand our business; everyone we deal with is knowledgeable, courteous and thorough; open lines of communication and the use of everyday layman's terms make conversations easy; and they have a wealth of experience, but are not offended if something is questioned."
A specific area of strength is pinpointed by a client who reports: "They know their stuff in an industry that continues to evolve and to become ever more complex from a compliance point of view. I have never doubted that they would represent us well."
Work highlights Defended a broker against a NZD1 million negligence claim brought in connection with a fire which broke out in premises which were undergoing construction work without the requisite insurance coverage having been taken out.
Richard Hern brings to his work not only a noted track record in the successful handling of both court and mediation proceedings, but also valuable past experience as in-house counsel at a prominent insurance firm. Interviewees appreciate both his in-depth knowledge, which, one source notes, "is such that, for the most part, he can provide an answer there and then," as well as a "personal warmth, humour and understanding of his clients’ individual issues which helps to put people at ease in stressful situations."