Department profile
Narrative Strategies

Crisis PR & Communications

Crisis & Risk Management Guide 2026 : USA - Nationwide


Narrative Strategies

Rankings

About

Provided by Narrative Strategies

The firm's Crisis and Special Situations Practice provides strategic counsel across the full lifecycle of an issue, from preparedness and prevention to response and recovery. Narrative works closely with executives, boards of directors, legal counsel, investor relations teams, and communications departments to identify risks, develop response strategies, protect stakeholder trust during periods of heightened attention, and position organizations for long-term resilience. 

Narrative offers a comprehensive suite of services, including crisis preparedness and planning, message development and testing, executive coaching, media training, simulation exercises, stakeholder engagement strategies, rapid response communications, reputation monitoring, and integrated media and digital support. Narrative's approach combines crisis communications expertise with deep public affairs, policy, and stakeholder engagement capabilities.

Areas of expertise include:  

  • Activist Investors 
  • Congressional Testimony and Government 
  • Data, Security & Privacy 
  • DEI & ESG Issues 
  • Employee & Labor Relations 
  • Executive Misconduct & Transitions 
  • Facility & Environmental Incidents 
  • Financial Services 
  • Investigations 
  • Litigation Communications 
  • M&A Vetting and Support 
  • Portfolio Company Issues 
  • Product Recalls 
  • Regulatory & Legislative Challenges 
  • Social Media Crises 
  • Supply Chain Disruptions 

Chambers Review

Provided by Chambers

Crisis PR & Communications - USA - Nationwide

Band 4

Band 4


What the Team is Known For

Narrative Strategies is a PR, communications and reputation management firm headquartered in Washington, DC. The firm advises businesses in a variety of sectors including finance, insurance, pharmaceuticals, healthcare and aviation. The firm has particular expertise in supporting clients during congressional hearings and investigations.

Work Highlights

Provided by Chambers

  • Narrative Strategies supported Warburg Pincus on communications strategy following the bankruptcy of one Warburg's portfolio companies, Solar Mosaic.

Strengths

Provided by Chambers

  • Narrative's approach is to bring team members with differing perspectives and experiences. Those experiences inform their strategy, which is very important for sophisticated matters that may not have a single simple answer. I would trust them to handle the communications strategy for any and all matters.

    Crisis PR & Communications respondentCrisis & Risk Management
  • Narrative has a deep understanding of the current political dynamics and the themes that resonate with policymakers of both parties. This expertise is essential in adequately preparing clients for congressional investigations.

    Crisis PR & Communications respondentCrisis & Risk Management
  • Narrative combines deep subject matter expertise with composure, speed, and strategic rigour. They understand complex industries, regulatory environments and financial markets, allowing them to quickly grasp nuanced issues and craft credible, informed messaging. Calm under pressure, they serve as steady advisers to leadership during fast-moving, high-stakes situations, bringing clarity and disciplined decision-making when it matters most.

    Crisis PR & Communications respondentCrisis & Risk Management

Notable Practitioners

Provided by Chambers

  • Band 3Devin O'Malley
    Band 3Devin O'Malley

    Devin O'Malley

    Devin O'Malley is the head of crisis at Narrative Strategies. Devin supports c-suite individuals and organisations on crisis and reputational matters.

    • He is smart, thoughtful, can see around corners and has excellent judgement and understanding of the current political climate.

      Crisis PR & Communications respondentCrisis & Risk Management
    • Devin is great at creating messaging and strategy quickly. He is also able to provide sound advice in challenging situations.

      Crisis PR & Communications respondentCrisis & Risk Management

Ranked Individuals at Narrative Strategies (1)

USA - Nationwide

Members

Provided by Narrative Strategies

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