Professional Negligence: Mainly Defendant

About

Provided by Browne Jacobson LLP

We have developed a ‘360 degree’ model for the support provided to clients, reflecting the value we add at every single stage of the insurance cycle: from pre-risk services, through claims resolution and post-risk analysis, always focused on continuous improvement.

Our approach to exceptional client service reflected in processes such as “KAPOW!” (Key Assessment of Policyholder Objectives and Wishes), ensures early policyholder engagement and a robust process for early and careful management of insured expectations. We have extensive experience and expertise of dealing with policy coverage matters that routinely arise out of books of professional indemnity business.

Our Nottingham based team undertakes professional negligence dispute resolution, related coverage work and ADR - offering value for money – City quality without City rates.

Our claims handlers are embedded within the solicitor team who are involved on day-to-day supervision, which is more appealing for our insurer clients as compared to paralegal warehouse style operations. 

We are proud of our turn-around times and team responsiveness – epitomised by team commitment to respond to telephone messages left by our clients’ policyholders and brokers within two hours.