Three Alston & Bird partners have been named 2020 “Client Service All-Stars” in BTI Consulting Group’s annual survey of corporate counsel.
Described by BTI as the “gold standard” for measuring the “absolute best levels of client service,” the report singles out Alston & Bird partners:
Kristy Brown: Class Action / Privacy Litigation
John Hanover: Construction Law and Litigation
Spence Pryor: Litigation / White Collar Defense & Government Investigations
The report further notes that the 2020 All-Stars “impress corporate counsel with their keen understanding of business impacts and unwavering commitment to client objectives — an astounding feat when also assessing a global pandemic alongside growing client expectations of law firms.”
Now in its 19th year of publication, the BTI Client Service All-Stars relies on in-depth interviews with more than 350 legal decision makers at the world’s leading organizations each with more than $700 million in revenue and spanning more than 15 industries, including financial services, energy, and insurance.
BTI Consulting Group is a provider of strategic research to the legal community. Its research is based on interviews with corporate counsel about their outside law firms’ client focus, understanding of their business and delivery of efficient, value-added service, and results.