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About

Provided by Phyllis Acheampong

UK

Practice Areas

Applicability and compliance of travel regulations

Consumer booking terms and conditions

Consumer protection

Customer facing materials

General commercial legal issues for travel businesses

Insolvency and financial protection arrangements

Regulatory actions carried out by the Competition and Markets Authority (and others)

Personal

Phyllis is a Senior Associate in Fox Williams' commerce and technology team. She advises on a range of travel related commercial and regulatory matters.

Phyllis advises a range of clients (from large tour operators, multi-national online travel agents and airlines, to smaller domestically based businesses) on the application and compliance requirements of the Package Travel Directive (and relevant local laws), the ATOL Regulations, IATA Travel Agent Handbook Rules, ABTA Rules and Codes of Conduct, compliance requirements from the Civil Aviation Authority, the Competition and Markets Authority and other similar regulators.

Phyllis joined Fox Williams in 2019 after training in-house at a media company and qualifying into a private practice law firm.

Phyllis was also featured in Women in Travel CIC’s inspirational women in travel series in January 2021 (Read the interview here) and she became a finalist for the Solicitor of the Year Award (Next 100 Years – Inspirational Women in Law Awards) in 2021.

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