Herbert Smith Freehills

Outsourcing Department

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What the team is known for Expertise in high-value, strategic and often multi-jurisdictional outsourcing projects, especially in the financial services and energy sectors. Regularly acts for major government departments and public bodies on procurement matters. Also recommended for disputes arising from distressed sourcing projects. Acts for both customer-side and supplier-side clients.

Strengths Clients say Herbert Smith is "great at drafting and always wiling to put in the extra hours."

Sources describe the firm as "very smart and effective with a seamless service," praising its "talented individuals who are immediately able to grasp the complexities of client situations."

Work highlights Advised ClearBank on an outsourcing with Tide to deliver a business current account for SMEs.

Notable practitioners

Nick Pantlin
heads the IT and outsourcing team at his firm. He advises technology, financial services and public sector groups on ITO and BPO. 
"He is very client-focused, with a limitless reserve of energy.""He is very pragmatic and his advice is spot on."