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DEPARTMENT PROFILE

Bryan Cave Leighton Paisner LLP

Outsourcing

3 ranked lawyersBand 4USA - NationwideUSA 2021 View ranking table

Chambers Review

Chambers Research is conducted by 200 Research Analysts, across 200 jurisdictions and provides nearly 6,000 rankings tables. Annually we collect hundreds of thousands of responses from clients, the majority via in-depth interview. Learn more about our methodology.

What the team is known for

Wide-ranging practice in the outsourcing space, taking on ITO and BPO transactions as well as providing guidance on areas such as vendor management and deal structure. Brings to bear valuable knowledge of the leading service providers when advising on the customer side. Well placed to advise on new technologies such as blockchain and AI, and across the key industries of financial services and fintech, insurance and higher education.

Strengths

Commentators note that "the team is very strong and there is always a consistent and thorough approach to issues and to the matter."

"The firm provides first-class service at a more competitive rate, without sacrificing knowledge or ability," say clients.

"They're absolutely superb," says a source. "They're a very strong team and they work well together. They're tireless, very patient and are very good at distilling complex concepts into simple ones."

Work highlights

Advised Red Robin Gourmet Burgers on the restructuring of its commercial contract and outsourcing management processes.

Notable practitioners

Charles Hollis handles a broad range of technology and outsourcing issues including ITOs, cloud migration and transformational projects.
"Chuck Hollis is a very practical attorney who understands what the client wants to accomplish and figures out the best way to document it, explaining issues well and making things easy to understand." "He has excellent business judgment and is pragmatic."

Derek Johnston is experienced in representing customer-side clients in technology and outsourcing transactions, including BPO and ITO, software entitlement disputes and SaaS. Alongside his transactional practice, he also oversees software development issues and the implementation of new systems.

Sean Christy benefits from his background in technology and has extensive experience of handling BPOs, SaaS agreements and digital transformation projects. He advises clients in all kinds of business sectors, and is frequently engaged by well-known hospitality chains.
"Sean is a pleasure to work with, an expert in the subject who demonstrates first-rate professionalism." "Sean is very calm and always tries to bring a good solution to the table to move a deal forward." "He's excellent - very knowledgeable and easy to deal with."

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Ranked Lawyers

Chambers Research is conducted by 200 Research Analysts, across 200 jurisdictions and provides nearly 6,000 rankings tables. Annually we collect hundreds of thousands of responses from clients, the majority via in-depth interview. Learn more about our methodology.

USA - Nationwide

Outsourcing


Charles F. Hollis III
Band 4
Derek C Johnston
Band 4
Sean D. Christy
Band 3