Wide-ranging practice in the outsourcing space, taking on ITO and BPO transactions as well as providing guidance on areas such as vendor management and deal structure. Brings to bear valuable knowledge of the leading service providers when advising on the customer side. Well placed to advise on new technologies such as blockchain and AI, and across the key industries of financial services and fintech, insurance and higher education.

"They work great as a team and provide a personal level of service. I think their strength is in making it seem as if we are their number one client."

"The outsourcing team is extremely strong and offers outstanding expertise and service."

"This is a great team that I would be honored to work with again."

Bryan Cave Leighton Paisner LLP continued to advise Red Robin Gourmet Burgers on the restructuring of its commercial contract and outsourcing management processes.

Sean Christy benefits from his background in technology and has extensive experience of handling BPOs, SaaS agreements and digital transformation projects. He advises clients in all kinds of business sectors, and is frequently engaged by well-known hospitality chains.
"Sean has a very good understanding of what market is and where there's room to negotiate and where there isn't. He is able to negotiate outstanding terms for his clients." "Sean has been a tremendous partner. He gives sound legal advice and helps with many complex situations." "I have been tremendously impressed by him. Sean is an expert in this space and has been a great asset for us in our endeavors."

Charles Hollis handles a broad range of technology and outsourcing issues including ITOs, cloud migration and transformational projects.
"Chuck is extremely knowledgeable in the area of IT outsourcing and helps the business team meet their objectives in a timely manner." "Chuck brought excellent insight and value to the overall deal. He is very experienced and was able to provide us with strong and practical legal advice throughout the engagement." "Chuck was very knowledgeable and balanced in that he did not try to push unreasonable positions. Overall he's an excellent lawyer and enjoyable to work with as an individual."

Derek Johnston is experienced in representing customer-side clients in technology and outsourcing transactions, including BPO and ITO, software entitlement disputes and SaaS. Alongside his transactional practice, he also oversees software development issues and the implementation of new systems.
"Derek is a good lawyer who is very thoughtful and very strategic." "He's a very bright guy, he's got a lot of experience."